Welcome to TWEQS where you Design Your Own!

Customer Service Policies

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Your Satisfaction is a MUST!


Here at TWEQS, our intent is to create products and services of exceptional value. We work hard to ensure these materials deliver the features and functions that people need and we carefully test them to meet their criteria.

Due to our wide variety of products and services we have different warranties for different products and services.

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Returns & Replacements


Since our products are custom produced just for you with your design, we are unable to except returns. However, if you find that the product you ordered does not match the general specifications (i.e. color, image resolution, all kit parts) that were identified in your order then we will make our best efforts to provide you with a corrected replacement.

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Graphics Guaranteed to Fit Your Bike


If any products are delivered and do not fit the specified vehicle model we will gladly cover the shipping and handling fees to provide you a replacement part that fits your specified vehicle model.

Products not made by TWEQS generally carry the standard manufacturer’s warranty. Beyond the standard manufactures warranty, TWEQS does not make any warranties, express or implied, including any warranty of merchantability for any particular product.

For additional information on our policies, please contact us at service@tweqs.com

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Cancellations


No cancellations will be accepted 24 hours after an order has been placed.

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Delivery & Shipping Policy


You should expect to receive your kit about 2 weeks after you complete your order. We process each weeks order and send out proofs for you to review and approve before we produce your graphics. Our preferred carrier is UPS and you will receive a confirmation email with tracking number once your kit leaves our facility. Most large packages arrive at their destination in 5 business days.

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Terms and Conditions


You expressly acknowledge that you have had access to, read and agree to be bound by and warrant your full compliance with the Terms & Conditions set forth herein. You further acknowledge that TWEQS.com has the right to enforce and modify these Terms & Conditions at its sole discretion at any time for any reason. Any revised Terms & Conditions will take effect for all Members as of the date of posting and all Members must check for modifications to these Terms & Conditions on a regular basis.

Generally speaking, these Terms & Conditions require respect, good manners and common sense. All posting, images and other content submitted by you shall be of an informational nature and for informational purposes only. Members will not post any messages, images or other content that is defamatory, abusive, profane, obscene, vulgar, sexually-oriented, hateful, threatening, or in violation of any laws. Unless given the express permission of TWEQS.com you may not use TWEQS.com to solicit or conduct business, including the direct or indirect marketing of products, businesses, dealers, websites, services or events, in any manner.

TWEQS.com reserves the right, in its sole discretion, to modify, reproduce, archive, re-use (without royalty or compensation to you), reject, refuse or remove any information (including images) or other content submitted by you, or to restrict, suspend, or terminate your access to all or any part of the TWEQS.com website at any time, for any or no reason, with or without prior notice, and without liability.

TWEQS.com accepts no responsibility for the opinions and information posted on TWEQS.com by you or other Members. TWEQS.com disclaims all warranties with regard to information posted by you or other Members on TWEQS.com. In no event shall TWEQS.com be liable for any special, indirect or consequential damages, or damages of any kind whatsoever, resulting from loss of use, data or profits, arising out of or in connection with the use or performance of any information posted on TWEQS.com